Last Updated: May 21, 2026
By using our products and services (“Services”), you agree to these Terms & Conditions. The Services are provided by Prabhu Adventure Tour & Travel Pvt. Ltd., located in Min Bhawan, All In One Mart, Kathmandu, Nepal. The domain https://prabhuadventure.com/ (the “Website”) is owned and operated by Prabhu Adventure Tour & Travel Pvt. Ltd., registered under the Companies Act, 2006 In these Terms, “you” refers to any user or visitor of the Website.
Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with Prabhu Adventure Tour & Travel Pvt. Ltd. and these terms and conditions including the policies constitute your binding obligations, with Prabhu Adventure Tour & Travel Pvt. Ltd. The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains materials that are owned by or licensed to us, including but not limited to the design, layout, appearance, text, images, and graphics. Any reproduction, distribution, or use of these materials is prohibited except as permitted under the copyright notice, which forms part of these Terms and Conditions.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
From here onward, “Prabhu Adventure” shall refer to “Prabhu Adventure Tour & Travel Pvt. Ltd.” throughout this document.
Prabhu Adventure hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction or country other than those in Nepal.
You agree and acknowledge that Prabhu Adventure will have the right of indemnification for any loss that may be caused to Prabhu Adventure for any misuse of its website by you and Prabhu Adventure will have all rights to approach any court of law for enforcement of such rights.
All content on this website, including text, images, logos,graphics, itineraries, videos, and design elements, is the property of Prabhu Adventure or its licensors and may not be copied, reproduced, distributed, modified, or used without prior written permission.
You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account. If you suspect any unauthorized access, misuse, or security breach, you must notify Prabhu Adventure immediately so appropriate action can be taken.
Our website may include links to third-party websites, services, or resources for your convenience. Prabhu Adventure does not control, endorse, or assume responsibility for the content, policies, accuracy, security, or practices of any third-party website or service.
Any disputes arising from these Terms and Conditions shall be governed by the laws of Nepal. Parties agree to first attempt resolution through mediation or arbitration before pursuing any legal action in the courts of Kathmandu, Nepal.
1. Booking a Trip:
A 'Trip' refers to any product, itinerary, or activity you purchase with us, including trekking, tours, expeditions, or other adventure and travel programs.
A booking is accepted and becomes final only when Prabhu Adventure sends you a confirmation invoice or email. At this point, a binding contract between Prabhu Adventure and the client comes into existence.
Until your booking is confirmed and the contract is in effect, Prabhu Adventure reserves the right to adjust brochure prices, either increasing or decreasing them.
Please note that Prabhu Adventure is not liable for any warranties, collateral agreements, prior agreements, service descriptions, or conditions beyond those expressly stated in this document.
2. Deposit Requirement:
(a) Nepal Trips:
For Nepal Trips, Your booking will be confirmed by email once we receive your deposit of 40% of total trip amount & you can pay the remaining 60% of total trip amount upon your arrival in Kathmandu.
The 40% of the total trip amount should be sent to Prabhu Adventure or its Agent. Prabhu Adventure’s Tailor Made trips may require a higher deposit or full payment at the time of booking. If the deposit is different from that outlined in this clause, you will be advised by Prabhu Adventure at the time of booking.
3. Payment Methods:
Booking deposit can be made by bank transfer or by Credit Card (Visa or MasterCard). Please follow the information provided on the booking form.
(1) Payment by Credit Card (MasterCard or Visa Only)
We accept VISA, Maestro, Master, JCB and American express cards. You can make payment through credit card directly after choosing the package and follow the Instruction one by one in every package. For a Customized package, we will send you a secured payment gateway link to make payment for your trip.
Please note that we are not liable for any delay or loss during the transfer process. If in case due to use of mediator bank or any other reasons if the money received by us is less than the amount sent, you are requested upon arrival to pay accordingly so that the total is equivalent to the product cost.
E-mail us the bank reference number or remittance slips after you initiate the transfer. Sometimes banks forward the money with different name; if we have reference number/remittance slips and sender details, it will be easy for us to check.
(2) Scan to Pay (QR payment for Nepal Tour booking)
We accept QR scan payment from AliPay, IMEPay, Khalti, NepalPay, Fone Pay, SmartQr, Union Pay, Google pay, BHIM pay & VISA
4. Final Payment/Acceptance of Booking/Client Detail:
(a) Nepal Trips
The final payment for trekking, tours, climbing, expeditions, or any other type of trip in Nepal can be conveniently settled upon arrival. A mandatory 20% of the payment must be made in cash, while the remaining amount (up to 50%) can be paid via bank transfer or credit/debit card (Visa, MasterCard, UnionPay, or American Express).
(b) India/Tibet/ Bhutan Trips:
For trips to India, Tibet, or Bhutan, the final payment must be made at least 45 days before the trip start date. Alternatively, payment can be made upon arrival, provided the corresponding person agrees to accept it.
5. Cancellation By The Client:
Clients must submit any cancellation requests in writing, and these must be acknowledged by Prabhu Adventure to be valid. The applicable cancellation charges will be determined based on the date Prabhu Adventure or its authorized agents receive the written cancellation request.
The cancellation charges are expressed hereafter as a percentage of the total tour price
In case of cancellation, 25% of the package won't be refunded.
If cancelled within 48 hours of tour departure, 100% cancellation charge will apply (No refund).
The Client is strongly advised to take out cancellation insurance at the time of making the booking.
Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized.
6. Cancellation of a Tour by the Company
Prabhu Adventure reserves the right to cancel any booked trip, including guaranteed departures, prior to departure due to circumstances beyond its control. These circumstances may include, but are not limited to, natural disasters, flight cancellations, strikes, industrial actions, wars, riots, illness, quarantine, government interventions, adverse weather conditions, or other unforeseen events.
In such cases, Prabhu Adventure will refund the trip price only.
If Prabhu Adventure cancels a guaranteed departure, you will have the option to either receive a full refund of the trip price or choose an alternative trip of equivalent value.
Please note that significant alterations do not include changes such as airline carriers, flight schedules, or itineraries, provided the departure and arrival dates remain unchanged.
Additionally, substitutions of vessels, modifications to itineraries, and changes to cabin categories or hotel accommodations within the same category are not considered significant.
Prabhu Adventure will not be held liable for any incidental expenses or consequential losses incurred by the client as a result of the booking. These may include costs for visas, vaccinations, non-refundable flights or rail tickets, car parking fees, loss of earnings, or loss of enjoyment, among others.
7. Medical Conditions and Special Requirements:
Clients must inform Prabhu Adventure in writing at the time of booking about any medical conditions, physical challenges, or mental or physical conditions that may affect their fitness to travel. Failure to disclose such information may result in the client being denied travel, and any subsequent cancellation due to undisclosed conditions will incur 100% cancellation fees.
Certain trips may not be suitable for individuals due to factors such as age, mobility, pregnancy, or physical or mental conditions. It is the client’s responsibility to verify the suitability of a trip before booking.
Prabhu Adventure is not obligated to provide special accommodations unless explicitly agreed upon in writing. While Prabhu Adventure will strive to accommodate special requests, such as dietary needs, these requests are not part of the contract, and Prabhu Adventure is not liable if they cannot be fulfilled.
Medical facilities and standards of care differ from country to country, and Prabhu Adventure makes no guarantees or warranties regarding the quality or availability of medical treatment during the trip.
8. Travel Insurance:
Adequate and valid travel insurance is mandatory for all travelers. Your insurance must cover accidents, injuries, illnesses (including those related to pre-existing conditions), medical expenses, emergency repatriation (including helicopter rescue and air ambulance, if applicable), and personal liability.
Prabhu Adventure also strongly recommends that your policy includes coverage for trip cancellation, curtailment, and loss of luggage or personal belongings.
You must carry proof of insurance and be prepared to present it upon request by Prabhu Adventure staff or service providers. Prabhu Adventure reserves the right to cancel or suspend your participation in a trip, or in specific activities within the trip, at any time, including after the trip has commenced, without any refund, if you fail to provide proof of valid insurance when requested.
9. Flight Delays and Changes in the Itinerary:
However in/In the case of delayed return flights, the client is responsible to bear all additional expenses including food and accommodation costs. If you wish to make alternative arrangements such as Helicopter flight to avoid flight delays, all additional costs would be your responsibility.
Moreover, Prabhu Adventure does not accept any responsibility for costs incurred as a result of missed international flight, but would assist to make alternative arrangements wherever possible.
Please also note that while on the field, we may have to make some changes in the itinerary due to unforeseen circumstances.
10. Tour Leaders
Prabhu Adventure reserves the right to cancel any tour prior to departure. In this condition, ‘tour leader’ includes both the nominated tour leader and any other nominated person given at any time the task of leading the tour.
Prabhu Adventure leaders take their responsibilities seriously and if for any reason a tour leader believes, in his or her absolute discretion, that you should not participate in the tour, before your departure, he/she may exclude you from the tour.
In this event you will be offered the option of taking another tour considered suitable for you or a full refund. If for any reason during a tour the tour leader considers you should not participate further due to you committing an illegal act, or in the opinion of the nominated tour leader, your behavior is causing or is likely to cause danger, distress or annoyance to others, or your fitness or health is inadequate, he or she may direct you not to continue and you must follow the nominated tour leader’s instructions. In this case you will not be entitled to any refund. Travel insurance may compensate you depending on the circumstances.
11. Trip Amendment:
If the booking amendment request is received by Prabhu Adventure 45 days or more prior to your original trip departure, Prabhu Adventure will make the necessary amendment without charge. In case you wish to make amendments within 45 days of the trip departure, the cost of amendment may be higher depending upon the company's arrangements with other parties such as hotels, Guest Houses, ground operators or airlines.
12. Visa & Passport:
You must carry a valid passport and have obtained the appropriate visas when traveling with Prabhu Adventure. Please ensure your passport is valid for 6 months beyond the duration of the trip. Nepal Visa is available on arrival in Nepal. For Tibet & Bhutan, the company can make necessary arrangements upon request. For India, the client will have to acquire the Visa from their own home country.
All visitors except the Indian nationals must hold a passport and valid visa. Visas can be obtained at the Nepalese diplomatic missions and consulates abroad. Visa is also issued at the entry points. It can be extended at the Department of Immigration, Kathmandu. Children under 10 years need not pay any visa fee.
It is your responsibility to ensure that you are in possession of the correct visas for the countries you are travelling to. Prabhu Adventure cannot accept responsibility if you are refused entry to a country or places because you lack the correct visa documentation.
13. Itineraries and Brochures
Itineraries and other details are published in good faith as statements of intention only and reasonable changes in the itinerary and related items may be made where deemed necessary or advisable by Prabhu Adventure . The information contained in Prabhu Adventure ’ brochures, itineraries, and internet site is, to the best of Prabhu Adventure , correct at the date of publishing.
14. Proof of Citizenship or Information Required to Travel
It is your responsibility to obtain proper identification or proof of citizenship as required by the authorities of the destination to which you are travelling. You will not be entitled to a refund if you are denied boarding or entry on any basis, including without limitation, improper documentation or failure to provide information. It is a requirement of many countries that your passport is valid for six months beyond the date of your return home to your home country.
15. Unexpected
If Prabhu Adventure is prevented (directly or indirectly) from performing any of its obligations under this agreement by reason of act of God, strikes, trade disputes, fire, breakdowns, interruption of transport, government or political action, acts of war or terrorism, acts or omissions of a third party or for any other cause whatsoever outside Prabhu Adventure ’ reasonable control, Prabhu Adventure will be under no liability whatsoever to you and may, at its option, by written notice to you either cancel the tour or take any other action as specified in condition
16. Assumption of Risk
You acknowledge and agree that:
Due to the nature of adventure travel, including trekking, cycling, and water-based activities, these holidays are more challenging and demanding, with a correspondingly higher level of risk compared to conventional holidays. They may involve potential exposure to injury or even death.
In the countries and regions where adventure travel is undertaken, standards of accommodation, transport, healthcare, hygiene, safety, and service provision may not be as high as those in your country of residence. This may require flexibility and patience on your part.
The additional dangers and risks associated with adventure travel may include difficult or dangerous terrain, high altitude, extreme weather conditions (including sudden and unexpected changes), political instability, remoteness from medical services and communications, and evacuation challenges in the event of illness or injury.
The enjoyment and excitement of adventure travel partially come from the inherent dangers and risks involved. These inherent risks are, in fact, one of the reasons you wish to undertake the adventure tour.
For the above reasons, you accept the inherent and increased dangers and risks associated with the proposed adventure tour, as well as the potential for injury, death, or property damage or loss.
17. Privacy
You permit Prabhu Adventure to collect personal information from you, or from your medical practitioner, regarding your health and medical condition. You acknowledge that this personal information may be disclosed to Prabhu Adventure representatives to ensure your safety and well-being, but will not be used for any other purpose. For more information on how we collect, use, and protect your data, please visit our Privacy Policy.
18. Services Missed or Unused:
There will be no discounts or monies refunded for missed or unused services, this includes voluntary or involuntary termination/departure from tour, i.e. sickness, death of a family member etc, late arrival on the tour, or premature departure either voluntarily or involuntarily.
19. Exclusions from Tour Price
Without limitation, the following items are excluded from the tour price:
Personal travel insurance;
Visa, passport and vaccination charges;
Extra meals, transport costs, accommodation costs, or other expenses not included in the itinerary; laundry, postage, personal clothing, medical expenses & items of a personal nature; emergency evacuation and/or emergency search charges;
Optional tours or activities
Additional expenses caused by delay, accidents or disruption of planned itineraries;
Tips, onboard beverages and excess baggage charges
20. Severance of Conditions
If any part of a condition is illegal, unenforceable or invalid, it is to be treated as removed from the conditions; however, the remainder of the conditions are not altered.
21. Modification to Terms
Prabhu Adventure reserves the right to update or modify these Terms and Conditions at any time. All changes will be posted on our website, and your continued use of the website or services constitutes acceptance of the revised Terms and Conditions.
22. Contact Information
For any questions, concerns, or clarifications regarding these Terms and Conditions, please contact us at:
Email: prabhuadventure2345@gmail.com
Website: https://prabhuadventure.com/
Phone no: 9851143863/9801979443